An entirely new company is being created that brings the best of British television directly to the consumer.
Everyone in the media world has now realized that it will be exciting this autumn. The streaming wars are announcing themselves. Silicon Valley took the initiative and became a great new customer for Hollywood. But when Netflix and Amazon came up with their own originals, love quickly cooled off. As usual, the American studios were slow to come up with a new answer, but Disney led the way. Disney +, ESPN +, Hulu, Peacock (from NBCU), HBO Max, and so much more: the number of new streaming services is skyrocketing. Big Tech is also launching through Apple TV + and consumers can no longer see the forest for the trees….
In the midst of all this American violence, broadcasters, who almost all serve a local market, have to find a new answer. For many, that means setting up their own streaming service. Broadcasters have to transform themselves from business-to-business to business-to-consumer companies and that is a completely different game. Painful reforms are the result, whereby these companies have to cut their own flesh and set up entirely new business activities at the same time. Without a doubt a complex operation.
The big question is of course how relatively small local players can hold out against the big Americans. Not only Big Tech is coming in, Hollywood is also pushing at the gate. This was clear to a number of Dutch visionaries years ago: especially Bert Habets and Henk Hagoort immediately understood that they had to join forces to fight Big Tech and Big Hollywood together. But they did it in a polder, without harming their own interests, and did not step over their own shadow. NLZIET was born, but it is a half-hearted product in which the individual organizations mainly continue to promote their own services (Videoland, NPO Start, Kijk).
How different things are now in neighboring countries. Britbox will be launched in Great Britain this autumn. After several years of practice in the United States, this new service is being launched on a grand scale. Not a portal that facilitates the individual, national SVOD platforms: an entirely new company is being created that brings the best of British television directly to the consumer. The majority of the local players have now changed tack and are participating in this admirable initiative. After all, they know: only by making substantial change can they face Big Tech and Big Hollywood!
Things are going a bit slower at our Eastern neighbors, mainly because the legislator forbade cooperation between P7S1 and RTL for a long time. But P7S1 also jumped over its own shadow and started the new platform Joyn together with Discovery this summer. ZDF also joins this consortium with its content, which proves once again that commercial and public organizations can work well together when it really gets tough. The superlative: in France, TF1, M6 (the local RTL channel group) and the public broadcaster start the joint streaming platform Salto. For a long time, the legislator was an obstacle, but in the end understood that local players will not survive without such partnerships. In the fight against Big Tech and Big Hollywood, the French government discarded earlier principles and gave this initiative the green light.
It is all the stranger that in the puny Netherlands the three broadcasters self-interest prevail over the common. NLZIET is in danger of becoming a stillborn child because the three players would rather compete with each other than arm themselves against Big Tech and Big Hollywood. Maybe the parties will change their mind, but now it looks like a missed opportunity. That must be possible in the Netherlands with its strong creative industry.
The streaming market is gradually becoming mature. There will still be significant growth, but the tumultuous numbers from the early phase are now behind us. The number of new entrants of any significant size is also drying up, so we can gradually begin to take stock: which companies will survive, which will fail, and what new developments can we still expect?
Let's start with the latter. A few years ago, it seemed that local players could only compete with the big American Tech competitors by working together intensively. In hindsight, this has not materialized at all. Initiatives like the French Salto went under, Britbox eventually became a ‘BBC only’ endeavor (ITV sold its share), we hear little about the Flemish Streamz, and NLZiet in the Netherlands is now cleverly positioned as an alternative to cable, while NPO and RTL are building their own streaming platforms.
Most broadcasters have now realized the critical importance of their brand and are eager to add a +, Play, or MAX behind their names to establish their presence in the digital world. By using the content budget both analog and digital and coming up with smart combinations, they are able to create a new future. With good technology now widely available and no longer a significant barrier, there is no doubt that local broadcasters take charge of their own digital future to survive. The latest in that lineup is Channel 5 in the United Kingdom, which is going to exploit all digital activities under one brand name, 5.
Moreover, the major international media players face significant challenges in keeping their traditional businesses afloat. The write-offs that Paramount and Warner Discovery (WBD) have taken in recent months (each amounting to nearly ten billion dollars!) speak volumes. The traditional business is increasingly under pressure, and investors see that too. For instance, WBD’s stock received a downgrade from Standard & Poor's (to negative). That must cause a lot of pain in the boardrooms.
What does all this mean for the streaming market? First of all, it means that many more local brands will survive than previously thought. All traditional broadcasters are rapidly transforming into digital media companies because they know that otherwise their days are numbered. While the number of local players increases, the number of international players will, however, shrink. The large American media companies are under immense pressure and can no longer afford the investments needed to build international streaming services.
Who will be left standing? Netflix, of course, which systematically expands its first-mover advantage. Prime Video, backed by Amazon's commercial engine. Disney, naturally, with its broad portfolio, will survive despite the painful managerial road it has traveled. And the aforementioned WBD, which continues to invest heavily in (HBO)MAX. Finally, DAZN, though it is still burning through cash. With Apple, you never know. But the other international players are not going to make it. That is certainly something few could have predicted three years ago...
It seems that the media sector is resisting the attack of Big Tech by the media sector successfully. Netflix and Amazon completely dominated the fast-growing streaming market and had strategically maneuvered themselves into an excellent position. After all, streaming was going to claim a share of the viewership market for itself, especially the younger audience. Streaming now has a share of more than a quarter in many countries and that has actually happened incredibly quickly.
In addition, the American majors were feasting on the new customers they could serve. From my own experience, I know that Netflix will became one of Warner Bros' most important customers. It seemed more and more that the media companies were going to make themselves dependent on the new streams. Until Netflix came up with its 'originals' strategy and most content providers immediately understood the threat.
The result is known. Each self-respecting media company started its own streaming service with Disney as the big pacesetter. Many other companies followed and now the average consumer can no longer see the wood through the trees. Should you subscribe to HBO Max, Viaplay, Peacock Discovery+? Most of these newcomers have deep pockets through their parent companies. But it is inevitable that, when the marketing money runs out, there will be casualties. There is no room for all these newcomers and it is only a matter of time until the first companies will have to drastically reduce their investments.
In order to provide its own streaming service with enough content and to cope with the Techcompanies, a true takeover boom has taken place in recent years. Who doesn't remember the deal of the century, when Disney acquired Fox Studios. Comcast's mega acquisition of Sky isn't that long ago either. The pinnacle passed the past year: Warner Media, which was acquired by telco AT&T two years ago, was resold to Discovery. Officially, this is a merger, but if you look through the deal, you will see that Discovery is in charge in the new organization. The new boss of this consortium, David Zavlav, comes from the Discovery stable and takes hard decisions in Warner house.
These days, this led to new victims of the stormy developments in the media sector, the top and middle management of the acquired companies. The Murdochs sacrificed their own families in the deal between Fox and Disney. The acquisition of Shine Endemol by Banijay also led to a true exodus of management. The way Discovery decimates the number of Warner managers appeals even more to the imagination. CEO Jason Kielar disappeared quickly and behind him a series of other managers, especially from the distribution organization. To the surprise of many, Discovery cut into its own meat this month, when Benelux CEO Suzanne Aigner had to leave the group. Good news this time for the people on the shop floor: so much has to be produced that their jobs are preserved. There are already victims enough…
Change in the media sector occurs at the speed of light. Just over ten years ago, Netflix was a relatively unknown phenomenon and began its first major original production, House of Cards. This month, Dutch Telecom Paper came with remarkable news: in the Netherlands, streaming has surpassed broadcast in terms of viewing time. It's not different in other countries in Northwestern Europe, not to mention the USA. A true paradigm shift!
It is clear that broadcasters, both public and commercial, need to change fundamentally. A paradigm shift, like the one mentioned above, requires profound changes in business operations. After all, these organizations all face the task of changing from traditional broadcasters into digital media organizations. Top-notch change management is required, and the question is whether they have the courage to take major steps. Some broadcasters believe they can keep their heads above water with a few minor adjustments. Often, they talk about transformation, but in reality, there is little of it. Simply tweaking things isn't enough; a fundamental change of course is needed. Thinking digital-first becomes essential, which has a massive impact on business operations.
Ask TV4 in Sweden and TV2 in Norway, and in their wake SVT and NRK. In Scandinavia, Netflix and Amazon Prime had an early impact. The leadership of these broadcasters quickly realized that these new competitors would make life difficult for them. As is typical in Scandinavia, swift interventions were undertaken, and strategies were overhauled. It soon became clear that this was not going smoothly: two years after formulating a new strategy (with a strong focus on streaming) then-CEO of TV4, Casten Almqvist, concluded that the TV4 ship had not yet changed course. What became apparent? The existing management had no incentive to change and was blocking the necessary transformation. Taking employees along on that journey and, if necessary, replacing them is the core of a successful transformation.
In Britain this now is understood. The BBC was early with its iPlayer. ITV has been fully committed to ITVX for the past two years and is making significant strides. Lastly, Channel 4 is moving full steam ahead, with more than thirty percent of its revenue coming from digital. RTL Nederland is the uncrowned king in the Netherlands and has managed to turn Videoland from a problem child into a promising digital platform. In Germany, broadcasters are also beginning to undergo a profound transition, with commercial channels operating a lot faster than their more conservative public counterparts.
Netflix founder Reed Hastings once called Sven Sauvé, CEO of RTL Nederland, a dinosaur when he refused a licensing deal. But it wouldn't surprise me if a large number of European broadcasters will manage to survive in these turbulent times. As long as they transform!